Dstv to introduce more exciting programs

During the week, subscribers to the services of leading pay-TV provider,MultiChoice, were assured of continuous access to premium content, as they will also benefit from the advances in broadcast technology that MultiChoice is always striving to adopt to boost itsservices.These assurances were made at the Ibadan leg of MultiChoice Customer forum, which was held at the SDM House, Secretariat area of the city.Caroline Oghuma, Public Relations Manager, DStv, while welcoming customers to the forum, stated that the objective of the forum is tothank subscribers for their loyalty and listen to their suggestions, advice and complaints, which provide constructive feedback necessary for the company’s effective operation. She added that MultiChoice is an innovation-driven organisation that continues to add value to its subscribers.Oghuma while assuring customers of continuously improved services said “This forum is equally designed to bring customers closer to the DStv brand in order for our esteemed subscribers to know and meet some of the people behind their pay-TV of choice,” she said, adding that DStv will not relent in its focus on offering premium content and service.Hundreds of DStv subscribers at the forum commended MultiChoice for the initiative,as it gave them theplatform to air their views on various complaints, comments and matters arising from the use of Dstvproducts, urging the company to ensure sustenance of such engagement, which they said portrays DStv as a brand that engages its customers positively.Highlights of the forum include the demonstration of DStv Explora’s unique features, such as the DStv Catch-Up that allows subscribers to watch their favourite shows theymight have missed; Box Office, which gives opportunity to rent and watch for 48 hours current movies that are still in cinemas across the world; and also the capacity to record up to 220 hours of other programmes while watching their favourite live programmes, among others.
Mrs. Pauline Ehusani, Chief Monitoring Officer, National Broadcasting Commission (NBC), lauded MultiChoice for the customer forum initiative. She advised that the engagement be sustained because it is an important mechanism in customer relations. “NBC is established for Nigerians, to ensure that broadcasters meet the need of TV viewers at all time. Even with the choice available, people still need tostate if what they are served is not what they want. That is why a forum like this is much appreciated,” she added.